Shipping policy

Shipping Policy

Shipping Destinations
We ship worldwide. All orders include free shipping with full tracking provided via email once your order has been fulfilled.

Processing Time
Please allow 1–3 business days for your order to be processed and prepared for shipment.

Shipping Time
Standard shipping: 7–20 business days after fulfillment. Delivery windows are estimates and may vary depending on your location and carrier delays outside of our control.

Lost or Delayed Packages
If your package has not arrived within 30 days of your shipping confirmation email, contact us and we will investigate immediately. SlimLine is not responsible for delays caused by customs, carrier issues, or events outside our control, but we will always work to resolve your issue.

Customs and Duties
International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the responsibility of the customer. SlimLine has no control over these fees and cannot predict their amount.

Damaged Orders
If your order arrives damaged, contact us within 48 hours of delivery with photos of the damage and packaging and we will make it right.

Contact
For any shipping questions, contact us at account@getslimline.com